Knowlarity Cloud Telephony

Knowlarity cloud telephony, knowlarity partner bangalore india

Xtelesis datacom is knowlarity partner in bangalore india and provides knowlarity cloud telephony solutions. Knowlarity is biggest business telephony solutions provider for SMB's and enterprises and started in 2009. State-of-the-art cloud telephony platform allows businesses to stay connected 24x7.

Key advantages of knowlarity 

  • No more missed leads
  • Calls are handled efficiently, routed to the right agent
  • Internal quality control through call recordings
  • Better customer engagement round the cloud, seven days a week
  • Improved agent performance
  • Increase in revenue as more orders can be taken

Super Receptionist: 

Acts as virtual receptionist  with greeting voice message, direct to right department and allow caller to leave voicemail. Records the call, analyse the flow and creates memos and reminders. Resolves complex business problems for example inventory keeping. An automated call at the end of the day prompts distributor to key in his day’s figures. These figures are updated in company database which is accessible to stakeholders in real time. 

Missed Dial Solution: Actively engage customers and generate more leads. Missed Dial solution lets you verify phone numbers during registration (improving lead quality); spark engagement during marketing campaigns; and allow customers to sign up for SMS alerts or to opt-in/opt-out of a feature. In addition to this, the solution is great for surveys and polls; integrates with your CRM; gives real-time customer feedback; and is free of cost to your caller.

Toll free number to call you for free. It also ups business enquires by 40% 

Virtual number to track which advertising channel is drawing maximum revenue in real time.

Hosted IVR (Smart IVR) – customized call handling solution that routes, records, and analyse your calls.

Click to call: Connect with your site visitors instantly and reduces lead conversion time.

Outbound phone campaign: Helps to reach out to masses by sending automated  SMS and personalized voice mail campaigns about the business offers, enterprise products and services  etc.,

Android MobileApp: Users can easily track the progress in real-time using business health indicator; seamlessly integrate personal and professional calls on a single device; extract insights into customer geographical locations; check the available coin balance and ensure high data security.

SuperReceptionist Features and Pricing

Included Feature Basic Advanced Premium
Product Interface User Included (Forwarding Numbers) 2 4 6
Channels Included 4 8 12
Free Usage(min/month) 400 1200 3500
Web Interface Yes Yes Yes
128 Bit Security Yes Yes Yes
MobileApp Yes Yes Yes
CRM Integration No No Yes
Email Report Yes Yes Yes
Customized Reports No No No
SMS Alert Yes Yes Yes
Basic IVR Programmable Extensions Yes Yes Yes
VoiceMail Yes Yes Yes
Welcome Message Yes Yes Yes
Click to Call Yes Yes Yes
Time Based Routing Yes Yes Yes
Free Teleconference PIN Yes Yes Yes
Advanced Call Forwarding(SEQ/ROU/PAR) No Yes Yes
Advanced IVR Multilevel IVR No Yes Yes
SuperConference No Yes Yes
MultiAgent Login No No Yes
Sticky Agent No No Yes
Circle Based Routing No No No
Past Data Visibility(unlimited recording durarion) 1 month 3 months Unlimited
Pricing Total (per month Excluding taxes) 900/- 1650/- 3350/-
Contact Info

Xtelesis Datacom Pvt Ltd

443,6th Main, 8th cross, Mico Layout, BTM 2nd Stage,
Bangalore – 560076
Phone: +91.80.41574262
Fax: +91.80.42046280

800 Airport Blvd. Suite 417
Burlingame, CA 94010
Toll Free: 1.888.340.9835
Phone: 650.239.1400
Fax: 650.239.1410

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