Knowlarity cloud telephony, knowlarity partner bangalore india
Xtelesis datacom is knowlarity partner in bangalore india and provides knowlarity cloud telephony solutions. Knowlarity is biggest business telephony solutions provider for SMB's and enterprises and started in 2009. State-of-the-art cloud telephony platform allows businesses to stay connected 24x7.
Key advantages of knowlarity
- No more missed leads
- Calls are handled efficiently, routed to the right agent
- Internal quality control through call recordings
- Better customer engagement round the cloud, seven days a week
- Improved agent performance
- Increase in revenue as more orders can be taken
- Super Receptionist:
Acts as virtual receptionist with greeting voice message, direct to right department and allow caller to leave voicemail. Records the call, analyse the flow and creates memos and reminders. Resolves complex business problems for example inventory keeping. An automated call at the end of the day prompts distributor to key in his day’s figures. These figures are updated in company database which is accessible to stakeholders in real time.
Missed Dial Solution: Actively engage customers and generate more leads. Missed Dial solution lets you verify phone numbers during registration (improving lead quality); spark engagement during marketing campaigns; and allow customers to sign up for SMS alerts or to opt-in/opt-out of a feature. In addition to this, the solution is great for surveys and polls; integrates with your CRM; gives real-time customer feedback; and is free of cost to your caller.
Toll free number to call you for free. It also ups business enquires by 40%
Virtual number to track which advertising channel is drawing maximum revenue in real time.
Hosted IVR (Smart IVR) – customized call handling solution that routes, records, and analyse your calls.
Click to call: Connect with your site visitors instantly and reduces lead conversion time.
Outbound phone campaign: Helps to reach out to masses by sending automated SMS and personalized voice mail campaigns about the business offers, enterprise products and services etc.,
Android MobileApp: Users can easily track the progress in real-time using business health indicator; seamlessly integrate personal and professional calls on a single device; extract insights into customer geographical locations; check the available coin balance and ensure high data security.
SuperReceptionist Features and Pricing
Included Feature Basic Advanced Premium Product Interface User Included (Forwarding Numbers) 2 4 6 Channels Included 4 8 12 Free Usage(min/month) 400 1200 3500 Web Interface Yes Yes Yes 128 Bit Security Yes Yes Yes MobileApp Yes Yes Yes CRM Integration No No Yes Email Report Yes Yes Yes Customized Reports No No No SMS Alert Yes Yes Yes Basic IVR Programmable Extensions Yes Yes Yes VoiceMail Yes Yes Yes Welcome Message Yes Yes Yes Click to Call Yes Yes Yes Time Based Routing Yes Yes Yes Free Teleconference PIN Yes Yes Yes Advanced Call Forwarding(SEQ/ROU/PAR) No Yes Yes Advanced IVR Multilevel IVR No Yes Yes SuperConference No Yes Yes MultiAgent Login No No Yes Sticky Agent No No Yes Circle Based Routing No No No Past Data Visibility(unlimited recording durarion) 1 month 3 months Unlimited Pricing Total (per month Excluding taxes) 900/- 1650/- 3350/-